Cookie policy
Strictly necessary cookies
These help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Cookie name | Details | Expiry |
| ASP.NET_SessionId | General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. | Session |
| OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. | 1 year |
| OptanonConsent | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. | 1 year |
Performance cookies
These help us to improve our website based on information such as which links are used most frequently or which pages receive the lowest number of visitors. They are not used to monitor an individual’s browsing activity.
| Cookie name | Details | Expiry |
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. | 1 year |
| _gclxxxx | Google conversion tracking cookie | 2 months |
| OMGSession | This cookie provides affiliate campaign measurement data for individual user sessions. | A few seconds |
| OMG-Channel-775734 | This cookie tracks if you were referred to the website by an advertiser and allows outcomes to be measured. | 1 month |
| _ga_xxxxxxxxxx | Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randomly generated number to identify unique visitors. | 1 year |
| OMGID | This cookie enables measurement and analytics data of performance marketing campaigns across the Optimise Advertiser and Publisher network. | 1 month |
Targeting cookies
These cookies are used to track visitors across websites. The intention is to display ads that are relevant and
engaging for the individual user and thereby more valuable for publishers and third party advertisers
| Cookie name | Details | Expiry |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding and retargeting from third party advertisers | 1 year |
| muc_ads | Twitter Inc. Collects data on user behaviour and interaction in to optimise the website and make any advertisements on the website more relevant. | 1 year |
| personalization_id | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. | 1 year |
| _GRECAPTCHA | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. | 5 months |
| OMG-775734 |
- | 1 month |
| VISITOR_INFO1_LIVE |
This cookie is used as a unique identifier to track viewing of videos | 5 months |
| VISITOR_PRIVACY_METADATA |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | 5 months |
| GCL_AW_P |
This domain is owned by Google. The main business activity is: Online Advertising | 2 months |
| mhVisitorId |
This cookie is used for call tracking | 1 year |
| YSC |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | Session |
Chatbot
We use cookies to enable our chatbot, which is provided by Click4Assistance. Information about the types of cookies used and the data stored and processed by Click4Assistance can be found here:
Click4Assistance cookie policy
| Cookie name | Details | Expiry |
| _C4AP | Used to identify if the visitor is new or returning, includes historic activities such as when/if a chat has started, hotspot hit or conversion occurred. | 31/12/2030 |
| _C4AS | Used to hold information about the Click4Assistance tools and proactive rules. | Session |